PRIVACY POLICY
Last updated October 9, 2022
This privacy notice for Canadian
Equestrian (“Company,” “we,” “us,”
or “our“), describes how and why we might collect, store, use,
and/or share (“process“) your information when you use our
services (“Services“), such as when you:
- Visit
our website at http://www.canadianequestrian.ca, or any website of
ours that links to this privacy notice
- Engage
with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy
notice will help you understand your privacy rights and choices. If you do not
agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us
at [email protected].
SUMMARY OF KEY POINTS
What personal information do we process? When
you visit, use, or navigate our Services, we may process personal information
depending on how you interact with Canadian Equestrian and the
Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We
do not process sensitive personal information.
How do we process your information? We process
your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so.
In what situations and with which parties do we
share personal information? We may share information in specific
situations and with specific third parties.
How do we keep your information safe? We
have organizational and technical processes and procedures in place
to protect your personal information. However, no electronic transmission over
the internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain
rights regarding your personal information..
How do you exercise your rights? The easiest way
to exercise your rights is by contacting us. We will consider and act upon any
request in accordance with applicable data protection laws.
Want to learn more about what Canadian
Equestrian does with any information we collect? Click here to
review the notice in full.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal
information that you provide to us.
We collect personal information that you voluntarily provide
to us when you register on the Services, express an interest in
obtaining information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The
personal information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include the
following:
- names
- email
addresses
- phone
numbers
- usernames
- passwords
Sensitive Information. We do not process
sensitive information.
All personal information that you provide to us must be
true, complete, and accurate, and you must notify us of any changes to such
personal information.
Information automatically collected
In Short: Some information — such as
your Internet Protocol (IP) address and/or browser and device characteristics —
is collected automatically when you visit our Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
The information we collect includes:
- Log
and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record in log
files. Depending on how you interact with us, this log data may include
your IP address, device information, browser type, and settings and
information about your activity in the Services (such as the
date/time stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you use),
device event information (such as system activity, error reports
(sometimes called “crash dumps”), and hardware settings).
- Location
Data. We collect location data such as information about your
device’s location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you
use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of allowing us to
collect this information either by refusing access to the information or
by disabling your Location setting on your device. However, if you choose
to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information
to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of
reasons, depending on how you interact with our Services, including:
- To
facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and
log in to your account, as well as keep your account in working order.
- To
deliver and facilitate delivery of services to the user. We may
process your information to provide you with the requested service.
- To
respond to user inquiries/offer support to users. We may process
your information to respond to your inquiries and solve any potential
issues you might have with the requested service.
- To
send administrative information to you. We may process your
information to send you details about our products and services, changes
to our terms and policies, and other similar information.
- To
enable user-to-user communications. We may process your
information if you choose to use any of our offerings that allow for
communication with another user.
- To
request feedback. We may process your information when necessary
to request feedback and to contact you about your use of our Services.
- To
send you marketing and promotional communications. We may process
the personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. You can opt out of
our marketing emails at any time.
- To
post testimonials. We post testimonials on our Services that may
contain personal information.
- To
evaluate and improve our Services, products, marketing, and your
experience. We may process your information when we believe it is
necessary to identify usage trends, determine the effectiveness of our
promotional campaigns, and to evaluate and improve our Services, products,
marketing, and your experience.
- To
identify usage trends. We may process information about how you
use our Services to better understand how they are being used so we can
improve them.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your
personal information when we believe it is necessary and we have a valid legal
reason (i.e., legal basis) to do so under applicable law, like with your
consent, to comply with laws, to provide you with services to enter into
or fulfill our contractual obligations, to protect your rights, or
to fulfill our legitimate business interests.
We may process your information if you have given us
specific permission (i.e., express consent) to use your personal
information for a specific purpose, or in situations where your permission can
be inferred (i.e., implied consent). You can withdraw your consent at any
time. Click here to
learn more.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent, including, for
example:
- If
collection is clearly in the interests of an individual and consent cannot
be obtained in a timely way
- For
investigations and fraud detection and prevention
- For
business transactions provided certain conditions are met
- If
it is contained in a witness statement and the collection is necessary to
assess, process, or settle an insurance claim
- For
identifying injured, ill, or deceased persons and communicating with next
of kin
- If we
have reasonable grounds to believe an individual has been, is, or may be
victim of financial abuse
- If
it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the
collection is reasonable for purposes related to investigating a breach of
an agreement or a contravention of the laws of Canada or a province
- If
disclosure is required to comply with a subpoena, warrant, court order, or
rules of the court relating to the production of records
- If
it was produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the purposes
for which the information was produced
- If
the collection is solely for journalistic, artistic, or literary purposes
- If
the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in
specific situations described in this section and/or with the
following third parties.
We may need to share your personal information in the
following situations:
- When
we use Google Maps Platform APIs. We may share your information
with certain Google Maps Platform APIs (e.g., Google Maps API, Places
API). We use certain Google Maps Platform APIs to retrieve certain
information when you make location-specific requests. This
includes: Location; and other similar information. We
obtain and store on your device (“cache”) your location. You may
revoke your consent anytime by contacting us at the contact details
provided at the end of this document, but you are not required to provide
your information via the Google Maps Platform and this can be removed, by
you, on your page. The Google Maps Platform APIs that we use store
and access cookies and other information on your devices.
- Other
Users. When you share personal information (for example, by
posting comments, contributions, or other content to the Services) or
otherwise interact with public areas of the Services, such personal
information may be viewed by all users and may be publicly made available
outside the Services in perpetuity. Similarly, other users will be
able to view descriptions of your activity, communicate with you within
our Services, and view your profile.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other
tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like
web beacons and pixels) to access or store information. Specific information
about how we use such technologies and how you can refuse certain cookies is
set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for
as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We will only keep your personal information for as long as
it is necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than the period of
time in which users have an account with us.
When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store
your personal information and isolate it from any further processing until
deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your
personal information through a system of organizational and technical
security measures.
We have implemented appropriate and reasonable technical
and organizational security measures designed to protect the security
of any personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission
of personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such
as Canada, you have rights that allow you greater access to and control
over your personal information. You may review, change, or terminate your
account at any time.
In some regions (like Canada), you have certain rights
under applicable data protection laws. These may include the right (i) to
request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal information;
and (iv) if applicable, to data portability. In certain circumstances, you may
also have the right to object to the processing of your personal information.
You can make such a request by contacting us by using the contact details
provided
We will consider and act upon any request in accordance with
applicable data protection laws.
Withdrawing your consent: If we are
relying on your consent to process your personal information, which may be
express and/or implied consent depending on the applicable law, you have
the right to withdraw your consent at any time.
However, please note that this will not affect the
lawfulness of the processing before its withdrawal nor, when applicable
law allows, will it affect the processing of your personal information
conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional
communications: You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link
in the emails that we send, or by contacting us. You will then be removed
from the marketing lists. However, we may still communicate with you — for
example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for
other non-marketing purposes.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you can:
- Log
in to your account settings and update your user account.
Upon your request to terminate your account, we will
deactivate or delete your account and information from our active databases.
However, we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.
Cookies and similar technologies: Most
Web browsers are set to accept cookies by default. If you prefer, you can
usually choose to set your browser to remove cookies and to reject cookies. If
you choose to remove cookies or reject cookies, this could affect certain
features or services of our Services.
If you have questions or comments about your privacy rights,
you may email us at [email protected].
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track (“DNT”) feature or setting
you can activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this
notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The
updated version will be indicated by an
updated “Revised” date and the updated version will be
effective as soon as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you
may email us at [email protected]
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have
the right to request access to the personal information we collect from you,
change that information, or delete it.